Bruce Johnson

207 South McCrary Street
Woodbury, TN 37190
Cell: 615/585-4666

To obtain a corporate training position in Internet or Statistics technologies or a contract position utilizing my problem solving skills.

Corporate Trainer/Consultant
Presently available for corporate training, web site development, and statistical programming using SPSS tools.

Recent topic areas and classes taught for SPSS Training include
Data Mining Data Mining: Overview, Data Mining: Data Understanding/Preparation, Data Mining: Modeling, Data Mining: Visualization, Reporting and Deployment, Introduction to Clementine, Data Manipulation With Clementine, Advanced Modeling with SPSS Clementine, Answer Tree, Introduction to DecisionTime
Statistics Advanced Techniques: ANOVA, Advanced Techniques: Regression, Statistical Analysis: Advanced, Statistical Analysis with SPSS,
Research Advanced Market Research, Market Segmentation, Survey Methodology, Survey Anazlysis Using SPSS, Introduction to TextSmart, Teleform 6.1, Institutional Research
SPSS Skills Programming with SPSS Scripts, Programming with SPSS Syntax and Macros, Introduction to SPSS Syntax, Presenting Data With SPSS Tables, Introduction to SPSS Data Entry, SPSS for Windows: Intermediate, SPSS for Windows: Basics, SPSS for Healthcare: Intermediate, SPSS for Healthcare: Basics

Independent Analyst
In addition to SPSS sales force analysis listed below, past projects include comprehensive answer key for a Criminal Justice Statistics textbook; analysis of patient abuse data for a state agency; implementation of AIDS educational curricula, evaluation and policy materials for an adult probation department; and implementation of five-city telephone survey and presentation findings at professional conferences and in journals.


SPSS Inc., Sales Engineer, Team Leader
Team Leader for Corporate Sales Engineer team of three. Wrote and maintained weekly and monthly reports on Sales Engineer scheduling and contribution to revenue using SQL and SPSS.

Prepared and presented custom demonstrations of SPSS software in support of large sales opportunities. Participated in conference calls to determine customer needs and scope projects.

Wrote proposals in response to RFPs and RFIs. Represented SPSS at tradeshows. Actively supported Sales Representatives with answers to technical questions. Participated in SPSS product design committees (SmartViewer Web Server, Human Resources' 1999 Open Enrollment Web Page).

Maintained Intranet pages for Sales department.

SPSS Inc., Managing Consultant, Trainer
Interviewed clients to determine business needs. Proposed and managed solution projects using SPSS product line and other office software including MS Excel, MS Word, MS Project, and Visual Basic.

Supervised contract and full-time employees on these projects ranging in duration from one week to one year and in dollar value from $5400 to $100,000. Contributed to 20% growth of department revenues in 1997.

Prepared and presented scripted demonstrations showing application of SPSS product line. Trained clients in classes of up to 20 students per session.

Participated in SPSS product design committee (Human Resources' 1998 Open Enrollment Web Page).

SPSS Inc., Technical Consultant
Prepared periodic (daily, weekly, monthly, quarterly, semi-annual) data analyses and reports concerning revenue and telephone usage for Vice President of Sales and Director of Sales Operations using SQL and SPSS.

Trained all Telemarketing staff on statistical software, computer, and other technical issues.

Coordinated cross-departmental, multi-city staff of peer-level Technical Consultants. Ran meetings, represented group concerns to upper management.

Designed and maintained Intranet pages.

SPSS Inc., Technical Support Representative, System Operator
Assisted customers via telephone, email and fax on complete line of SPSS statistical, data translation, and graphics products running on Windows, UNIX, DOS, OS/2, Macintosh, and mainframe platforms.

Founded and led Windows Products support team. Participated in software design committees (SPSS 7.0 Pivot Tables and output management, SPSS 6.1 toolbar).

Designed, developed, and maintained Bulletin Board System using Wildcat Software.

SPSS Inc., Desktop Publishing, Trainer
On a freelance basis, assembled training manuals using PageMaker. Taught courses of up to 20 students per session on use of SPSS software.

DePaul University School for New Learning, Visiting Faculty
Designed curriculum for 10-week class entitled Exploring the Internet. Course content included web page design, HTML, email, search engines, newsgroups, Telnet, and history of the Internet. Taught and evaluated 18 students per class. Developed Web page for course syllabus and class materials (

Randolph Street Gallery, Member, Programming Committee
As a volunteer, produced benefits for non-profit arts center. Duties included arranging for artists to create ads, writing and mailing press releases, soliciting donations, booking and coordinating performers and event volunteers, setting up and striking event space. Spring benefit had a staff of 15 and was attended by 150 people. Fall benefit had a staff of 40 and was attended by 270 people.

Produced weeklong Faerie Frolic Arts Festival with a different perfomance each night and with 50 people living in the gallery for three days. Festival was staffed by approximately 50 people and attended by 600.

1989-90 Research Fellow, 1986-87 Research Assistant
Northwestern University, Center for Urban Affairs and Policy Research
Performed data analyses using SPSS and Data Desk on research projects sponsored by Dan A. Lewis, Ph.D. Interviewed national school reform leaders (89-90), and former state psychiatric patients (86-87). Traced patient whereabouts for follow-up interviews. Designed coding schema and manuals. Wrote and presented findings. Trained and supervised project staff.

Meites, Frackman & Mulder, Legal Assistant
Organized and analyzed client information in class action lawsuits using R:BASE and Reflex software. Tabulated and analyzed client data.

Master of Arts, Major: Human Development and Social Policy
Course work in statistics, research methods, and human development. GPA: 3.83/4.00.

Bachelor of Science, Major: Human Development and Social Policy
Course work in natural sciences and counseling psychology. GPA: 3.17/4.00.

Professional Affiliations
American Statistical Association (ASA)
American Society for Quality (ASQ)
ASTD (American Society for Training and Development)

Updated 03/10/02